At arenaflex, we're dedicated to providing exceptional customer experiences that exceed our passengers' expectations. As a Co-Op, Airport Customer Service, Cargo, and Clean Project Management, you'll play a vital role in shaping the future of airport operations and customer service. Join our team and be part of a dynamic organization that's passionate about innovation, teamwork, and delivering world-class service.
**About arenaflex**
arenaflex is a leading airline that operates a global network of flights, connecting millions of passengers to destinations around the world. Our commitment to customer satisfaction, safety, and operational excellence has earned us a reputation as one of the world's most respected airlines. With a diverse workforce of over 22,000 airport operations professionals, we're proud to be a leader in the aviation industry.
**Airport Customer Service and Cargo: The Heart of arenaflex**
Airport Customer Service (ACS) and Cargo (CGO) are two critical business units that directly impact our customers' experiences. From welcoming passengers at the ticketing counter to ensuring on-time bag arrival, ACS and CGO work together to provide a seamless and enjoyable airport experience. Our teams support over 300 destinations, 52 countries, and six continents, making us a global leader in airport operations.
**Your Role: Co-Op, Airport Customer Service, Cargo, and Clean Project Management**
As a Co-Op, Airport Customer Service, Cargo, and Clean Project Management, you'll work with a team of airport operations professionals on multiple projects to:
* Measure and analyze current performance to identify areas for improvement
* Implement project management skills and practices to drive efficiency and productivity
* Collaborate with various stakeholders across business units to achieve project goals
* Provide process engineering and/or internal consulting services to support cross-functional departments
* Participate in data collection efforts to inform project decisions
* Identify and implement improvements to existing processes to increase efficiency, productivity, and performance
* Recommend ideas for new ways to provide optimal customer service and evaluate the impact of proposed operational changes
**Three Rotations in Atlanta, GA**
As a Co-Op, you'll have the opportunity to complete three alternating rotations in Atlanta, GA, working in one of our three teams:
* Airport Customer Service (ACS)
* Cargo (CGO)
* Global Clean
**What You Need to Succeed**
To be successful in this role, you'll need:
* To be an undergraduate student in pursuit of a bachelor's degree in industrial engineering, Business Administration, Analytics, Statistics, Economics, Aviation management, or a similar field in a 4-year degree program
* To be available for three (3) alternating semesters
* To be able to present yourself professionally and effectively communicate with various levels of leadership
* To be team-oriented and supportive of continuous improvement methodologies
* Strong organizational, project management, and verbal/written communication skills
* Proficiency in Microsoft Office Suite, including Excel and PowerPoint
* Willingness/ability to learn new skills
* Embraces diverse people, thinking, and styles
* Consistently prioritizes safety and security of self, others, and personal data
* Possesses a high school diploma, GED, or high school equivalency
* Is at least 18 years of age and has authorization to work in the United States
**What Will Give You a Competitive Edge**
To stand out in this role, you'll need:
* Ability to digest large amounts of data and information and succinctly explain what can be learned from the data and how it can support decision making
* Comfortable working in group and individual settings
* Track record of seeking leadership roles, including student and community organizations
* Ability to develop effective presentations that help explain the background, analysis, results, and recommendations to leaders in an efficient and effective manner
* Desire to learn leadership techniques and best practices in problem-solving and conflict resolution to enable innovation and progress on difficult-to-solve challenges of our customers
* Desire to learn more about the airline industry and interest in arenaflex as a company
**Work Environment and Company Culture**
As a Co-Op, you'll be part of a dynamic and supportive team that's passionate about innovation, teamwork, and delivering world-class service. Our work environment is collaborative, fast-paced, and challenging, with opportunities to learn and grow with our organization. We're committed to diversity, equity, and inclusion, and we strive to create a workplace that's welcoming and inclusive for all employees.
**Career Growth Opportunities and Learning Benefits**
As a Co-Op, you'll have access to a range of career growth opportunities, including:
* Professional development programs to enhance your skills and knowledge
* Mentorship and coaching from experienced professionals
* Opportunities to work on high-impact projects that drive business results
* A supportive and inclusive work environment that fosters collaboration and innovation
**Compensation, Perks, and Benefits**
As a Co-Op, you'll receive:
* Competitive compensation and benefits package
* Opportunities to earn bonuses and incentives based on performance
* Access to a range of perks and benefits, including health insurance, retirement plans, and paid time off
* Professional development opportunities to enhance your skills and knowledge
**How to Apply**
If you're passionate about delivering exceptional customer experiences and want to be part of a dynamic and supportive team, apply now to become a Co-Op, Airport Customer Service, Cargo, and Clean Project Management at arenaflex.
Apply for this job