**Job Title:** Experienced Administrative Assistant - Customer Engagement - Remote Opportunity at arenaflex
**Job Type:** Full-time, Remote
**Location:** United States, Michigan (USA)
**About arenaflex:**
arenaflex is a dynamic and innovative organization that values diversity, equity, and inclusion in the workplace. With 15 offices statewide and over 400 positions, we strive to create a collaborative environment that supports the growth and well-being of our employees. Our mission is to deliver exceptional services to our clients while fostering a culture of respect, empathy, and understanding.
**Job Summary:**
We are seeking an experienced Administrative Assistant to join our team in King County, supporting our audit teams with administrative tasks, human resource assistance, and customer engagement. This is a full-time, remote opportunity that offers a comprehensive benefits package, flexible schedules, and a hybrid work environment that promotes work-life balance.
**Responsibilities:**
As an Administrative Assistant at arenaflex, you will be responsible for:
**Administrative Assistance to assigned Audit Management:**
* Assist Audit Managers with tasks and projects as delegated and serve as liaison between managers and other staff, communicating daily via telephone and email to fill information requests of the Audit Managers.
* Coordinate office operations to ensure efficient use of space, equipment, and personnel.
* Maintain liaison and coordination between services and technical support in Olympia.
* Establish, maintain, and serve as contact for office accounts, lease, and equipment maintenance.
* Maintain office supplies and equipment in compliance with budget and policy guidelines, including purchase authority.
* Manage an inventory of team-level equipment in accordance with Office policies and team-level procedures.
* Review and monitor team-level budgets.
* Purchase card custodian, maintain and reconcile purchase card activity log and credit card statement.
* Review, reconcile, and act as the custodian for team recognition items which may include assisting with procuring gift cards and/or small recognition gifts.
**Human Resource and Payroll Assistance:**
* Coordinate personnel administration including recruitment and interview scheduling, new hire orientation, and payroll.
* Review and process staff time summaries, leave slips, and travel vouchers for accuracy, completeness, and in accordance with team-level processes; assist staff in correcting errors; submit to fiscal and maintain file copy.
* Ensure required documents are sent to human resource and file copy retained.
* Oversight of travel time review in accordance with team-level processes.
**Audit Support and Team Mate:**
* Assist auditees and citizens with concerns and information inquiries.
* Maintain audit files (which may include initial set-up); electronic data; and the future audit work files (FAWF) as well as archiving the audit upon completion.
* Coordinate record retention and destruction.
* Assist with audit scheduling as needed. Duties may include performing initial client contact, scheduling tentative entrance and exit interviews, sending out pre-audit request lists and updating the schedule as needed.
* Assist in the management and tracking of outstanding hotline and fraud cases including but not limited to: tracking open cases, informing team management and staff and items need to be considered during case audits, updating activity logs and aiding in communication with citizens, clients, and SAO personnel on the status of open submissions.
* Assist with the creating of audit engagement letters for open audits and the printing of documents of meetings as needed including entrance and exit conferences.
* Assist with data input as needed on the team level.
**Requirements:**
* High school diploma or equivalent required; associate's or bachelor's degree preferred.
* 2+ years of experience in administrative support, preferably in a government or audit setting.
* Excellent communication, organizational, and time management skills.
* Ability to work independently and as part of a team.
* Proficiency in Microsoft Office, including Word, Excel, and Outlook.
* Experience with data entry and record-keeping.
* Strong attention to detail and accuracy.
* Ability to maintain confidentiality and handle sensitive information.
**Preferred Qualifications:**
* Experience with human resources and payroll administration.
* Knowledge of audit procedures and protocols.
* Familiarity with government policies and procedures.
* Experience with customer service and engagement.
* Ability to travel to different offices as needed.
**What We Offer:**
* Comprehensive benefits package, including health, dental, and vision insurance.
* Flexible schedules and a hybrid work environment that promotes work-life balance.
* Opportunities for growth and development, including training and professional certification reimbursements.
* A dynamic and inclusive work environment that values diversity, equity, and inclusion.
* A competitive salary and benefits package.
**How to Apply:**
If you are a motivated and detail-oriented individual with a passion for administrative support, we encourage you to apply for this exciting opportunity at arenaflex. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you!
**Equal Employment Opportunity:**
arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and free from discrimination.
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