At careerzynith, we pride ourselves on delivering exceptional healthcare services to our communities and fostering a supportive work environment for our employees. As a leading healthcare provider, we strive to empower our team members to reach their full potential in a culture of respect, innovation, and teamwork. If you're a customer service professional with a passion for delivering top-notch support, we invite you to join our team as an Accounts Payable Customer Service Representative.
**About careerzynith**
careerzynith is a renowned healthcare organization dedicated to providing high-quality medical services to our communities. Our commitment to excellence extends beyond patient care to our employees, offering a comprehensive benefits package, opportunities for professional growth, and a collaborative work environment. As a valued member of our team, you'll have the chance to make a meaningful impact while advancing your career.
**Job Summary**
We're seeking an experienced Accounts Payable Customer Service Representative to join our team in Fountain Valley, CA. As a key member of our Accounts Payable department, you'll be responsible for providing exceptional customer service to internal and external customers, resolving issues in a timely and efficient manner, and performing various administrative tasks. This is an excellent opportunity to work in a dynamic environment, develop your skills, and contribute to the success of our organization.
**Key Responsibilities**
As an Accounts Payable Customer Service Representative, you'll be responsible for:
* Providing prompt and courteous customer service to all internal and external customers, responding to phone calls, and email requests for assistance
* Using critical thinking to research, review, and follow-up on all Accounts Payable requests
* Identifying issues in a timely manner and initiating appropriate actions to resolve problems or issues
* Opening and distributing the mail that arrives in the Accounts Payable department daily
* Scanning and validating invoices into OnBase within 24 hours of receiving the invoices
* Assisting in reviewing the check register for accuracy and mailing of checks after each check pay cycle
* Compiling accurate and timely data for month and year-end accruals
* Maintaining a positive and constructive attitude, interacting with colleagues in a professional manner, and prioritizing tasks effectively
* Working from home (WFH) 2 days a week after completing training
**Essential Qualifications**
To be successful in this role, you'll need:
* A minimum of one year's customer service experience, preferably in accounts payable
* Excellent communication skills, both verbal and written
* Working knowledge of PCs, Microsoft Office applications, and an aptitude for learning new software
* A can-do attitude and positive customer response style
* Understanding of Purchasing needs and functionality
* 10-Key by touch and keyboarding skills
**Preferred Qualifications**
While not required, the following qualifications are highly desirable:
* Experience working in a healthcare environment
* Knowledge of Accounts Payable processes and procedures
* Familiarity with OnBase or similar document management systems
* Certification in customer service or a related field
**Education**
A High School Diploma or equivalent is required. Business-related courses or a degree in a related field are highly desirable.
**Compensation and Benefits**
careerzynith offers a competitive compensation package, including:
* Hourly rate: $21.00 - $27.81 per hour
* Opportunities for shift differentials, extra shift incentives, and bonus compensation
* Comprehensive health insurance plan options
* Retirement savings plan
* Paid time off and holidays
* Professional development opportunities
**Work Environment and Culture**
As a member of our team, you'll enjoy a dynamic and supportive work environment, with opportunities to:
* Collaborate with a talented and diverse team of professionals
* Develop your skills and advance your career in a rapidly evolving industry
* Contribute to the success of our organization and make a meaningful impact on our patients and communities
* Enjoy a comprehensive benefits package and competitive compensation
**How to Apply**
If you're a motivated and customer-focused professional looking to join a dynamic team, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!
**Equal Employment Opportunity**
careerzynith is an equal employment opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates of all backgrounds and perspectives.