About the Role
Our client is seeking a dynamic and experienced Environmental Services Manager to lead their cleaning and sanitation operations in Los Angeles, California . This pivotal role involves managing all aspects of environmental hygiene across a large-scale hospitality establishment, ensuring the highest standards of cleanliness, safety, and guest satisfaction. The ideal candidate will possess exceptional leadership qualities, a deep understanding of sanitation protocols, and the ability to motivate a diverse team. You will be instrumental in maintaining the reputation of our client's property as a premier destination, synonymous with impeccable hygiene and operational excellence. This position requires a proactive approach to problem-solving and a commitment to continuous improvement in all environmental services functions. The role will involve a blend of on-site supervision and strategic planning.
Key Responsibilities Oversee the daily operations of the Environmental Services department, including staffing, scheduling, and training. Develop, implement, and monitor cleaning and sanitation programs in accordance with industry best practices and regulatory standards. Manage the procurement and inventory of all cleaning supplies, equipment, and linens. Conduct regular quality assurance inspections of guest rooms, public areas, and back-of-house spaces. Implement and enforce safety protocols to ensure a secure working environment for all staff. Collaborate with other department heads to address guest feedback and resolve any sanitation-related issues. Develop and manage the departmental budget, seeking cost-effective solutions without compromising quality. Stay abreast of emerging trends and technologies in environmental services and sanitation. Requirements Bachelor's degree in Hospitality Management, Environmental Health, or a related field preferred; equivalent experience will be considered. Minimum of 7 years of progressive experience in environmental services management, with at least 3 years in a supervisory or managerial capacity within the hospitality industry. In-depth knowledge of cleaning chemicals, equipment, infection control principles, and hazardous material handling. Proven ability to lead, motivate, and develop a team of service professionals. Strong analytical, problem-solving, and decision-making skills. Excellent communication and presentation skills. Proficiency in budget management and inventory control. Must be adaptable to flexible work schedules, including evenings and weekends, as required by business needs in Los Angeles, California . Benefits
Our client offers a competitive salary package and a comprehensive benefits program, including health, dental, and vision insurance, retirement savings plans, and generous paid time off. Employees also benefit from discounted services, opportunities for advanced training, and clear pathways for career progression within a leading hospitality group. This role provides the chance to significantly impact guest experience and operational efficiency in a renowned establishment.