Join arenaflex, a global leader in cloud computing and data analytics, as we seek an experienced Enterprise Customer Engineer to partner with our technical sales teams and drive business growth through innovative cloud solutions. As a key member of our North America Technical Team, you will leverage your expertise in data analytics and cloud native architecture to differentiate arenaflex to our customers and help them solve their most critical business challenges.
**About arenaflex**
arenaflex accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage our cutting-edge technology and tools that help developers build more sustainably. With customers in more than 200 countries and territories, we are the trusted partner to enable growth and solve the most critical business problems. Our hybrid workplace includes remote and in-office roles, offering you the flexibility to work from one of our many locations across the United States or remotely.
**Work Environment and Company Culture**
At arenaflex, we value diversity, inclusion, and respect. Our work environment is designed to promote equal opportunities to succeed, and we are committed to creating a workplace where everyone feels welcome and valued. As a member of our team, you will have the opportunity to work with a diverse group of talented individuals who share your passion for innovation and customer success.
**Responsibilities**
As an Enterprise Customer Engineer, Data Analytics, Technology, you will be responsible for:
* Working with teams across North America to identify and qualify business opportunities related to data analytics and cloud native architecture, understanding key customer objections, and developing the strategy to resolve technical blockers in relation to aspects of the data life-cycle.
* Sharing data analytics expertise to support the technical relationship with customers, including advocacy, supporting bid responses, product and solution briefings, POC work, and partnering with product management to prioritize solutions impacting adoption to arenaflex.
* Identifying business and technical requirements, conducting full technical discovery, and architecting client solutions to meet gathered requirements.
* Preparing and delivering sales messaging in an effort to highlight the arenaflex value proposition, using techniques such as whiteboards, presentations, product demonstrations, whitepapers, and RFI responses.
* Interlocking with Product Management and influencing the product roadmap through thought leadership, providing customer feedback, and triaging blockers to workload migrations.
**Essential Qualifications**
* Bachelor's degree or equivalent practical experience.
* 6 years of experience with cloud native architecture in a customer-facing or support role.
* Experience engaging with, and presenting to, technical stakeholders and executive leaders.
* Experience with Big Data technologies or concepts, such as analytics warehousing, data processing, data transformation, data governance, data migrations, ETL, ELT, SQL, NoSQL, performance or scalability optimizations, or batch versus streaming.
**Preferred Qualifications**
* Experience in technical sales or consulting in cloud computing, data analytics, or Big Data.
* Experience with architecture design, implementing, tuning, schema design, and query optimization of scalable and distributed systems.
* Experience with aspects of cloud computing (infrastructure, storage, platforms, and data), as well as the cloud market, engaged dynamics, and customer buying behavior.
* Experience with developing data warehousing, data lakes, batch/real-time event processing, streaming, data processing (ETL/ELT), data migrations, data visualization tools, and data governance on cloud native architectures.
* Understanding of customer requirements, with the ability to break down requirements and design technical architectures.
**Skills and Competencies**
* Strong technical expertise in data analytics and cloud native architecture.
* Excellent communication and presentation skills, with the ability to engage with technical stakeholders and executive leaders.
* Strong problem-solving skills, with the ability to identify and resolve technical blockers.
* Experience with sales messaging and product demonstrations.
* Ability to work collaboratively with cross-functional teams, including sales, product management, and engineering.
* Strong analytical and problem-solving skills, with the ability to analyze complex technical issues and develop creative solutions.
**Career Growth Opportunities and Learning Benefits**
At arenaflex, we are committed to helping our employees grow and develop their careers. As an Enterprise Customer Engineer, Data Analytics, Technology, you will have the opportunity to work with a diverse group of talented individuals who share your passion for innovation and customer success. You will also have access to a range of learning and development opportunities, including training programs, mentorship, and career coaching.
**Compensation, Perks, and Benefits**
arenaflex offers a competitive compensation package, including a base salary range of $159,000-$239,000, plus bonus, equity, and benefits. Our salary ranges are determined by role, level, and location, and individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. You will also have access to a range of perks and benefits, including health insurance, retirement savings, and paid time off.
**How to Apply**
If you are a motivated and experienced professional with a passion for data analytics and cloud native architecture, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you!
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**Equal Employment Opportunity**
arenaflex is an equal opportunity employer and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also arenaflex's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
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