Join Our Team: Empowering Positive Change in Fitchburg, MA
Welcome to Making Opportunity Count (MOC), a non-profit human services agency dedicated to enhancing the lives of individuals and families in Fitchburg, MA. Our organization is committed to fostering community growth, providing essential services, and promoting holistic well-being. We're united by a shared passion for making a lasting impact, and we're looking for a talented and detail-oriented individual to join our team as an Energy Services Data Entry Clerk (Typist) - Remote | WFH.
Position Overview
As a valued member of our team, the Energy Services Data Entry Clerk will play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. This is a fantastic opportunity to work with a dynamic team, contribute to our mission, and grow your skills in a supportive and inclusive environment.
Key Responsibilities
- Data Entry and Record-Keeping: Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline.
- Email and Document Management: Monitor emails, logging documents, and communications in the Monday.com platform upon receipt.
- Database Management: Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
- File Organization and Compliance: Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.
- Collaboration and Communication: Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.
- Administrative Support: Assist with various clerical duties, such as filing, mailings, phone coverage, etc.
- Remote Work and Availability: Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed.
- Training and Development: Attend all required staff meetings, supervision, training, and contractual meetings, and participate in mandatory agency training and other relevant professional development activities.
- Confidentiality: Ensure strict confidentiality is maintained in all aspects of the role.
Essential Qualifications and Skills
Education and Experience
- Associate Degree or Equivalent: Associate degree or equivalent professional experience.
- Human Service Experience: Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes.
- Education Substitution: Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.
Preferred Qualifications
- Bilingual in Spanish: Bilingual in Spanish is preferred.
Skills and Competencies
- Attention to Detail: Strong attention to detail and organizational skills.
- Communication: Excellent communication and interpersonal skills.
- Technical Skills: Proficiency in database management and data entry.
- Time Management: Ability to manage time effectively and prioritize tasks.
- Confidentiality: Commitment to maintaining confidentiality and handling sensitive information.
Career Growth Opportunities and Learning Benefits
At Making Opportunity Count, we're committed to supporting the growth and development of our team members. As an Energy Services Data Entry Clerk, you'll have access to:
- Comprehensive Training: Mandatory agency training and other relevant professional development activities.
- Mentorship: Opportunities for mentorship and guidance from experienced professionals.
- Career Advancement: Opportunities for career advancement and growth within the organization.
Work Environment and Company Culture
Our work environment is designed to support the well-being and success of our team members. As a remote worker, you'll enjoy:
- Flexible Work Arrangements: Flexible work arrangements that allow you to work from home or remotely.
- Inclusive Culture: An inclusive and supportive culture that values diversity and promotes equity.
- Team Building: Opportunities for team building and socialization.
Compensation, Perks, and Benefits
We offer a comprehensive benefits package that includes:
- Health, Dental, FSA, and Vision Insurance: Comprehensive coverage to take care of your well-being.
- Paid Time Off (PTO): Generous time off to relax and recharge.
- Hybrid Work Opportunities: Benefit from a flexible work environment that suits your lifestyle.
- Student Loan Forgiveness: We're here to help ease your student loan burden.
- Tuition Remission: Invest in your education with our tuition remission program.
- Employer-Sponsored Retirement: Secure your future with our retirement plan contributions.
- Pet Insurance: Ensure your furry friends receive the best care.
- Employee Discounts: Access exclusive discounts and perks.
Conclusion
If you're a motivated and detail-oriented individual who is passionate about making a positive impact, we encourage you to apply for this exciting opportunity. As an Energy Services Data Entry Clerk at Making Opportunity Count, you'll play a critical role in supporting our Energy Services Programs and contributing to our mission. Join our team today and experience a workplace that values your well-being and personal growth!
Employment Type: Full-Time
Don't miss this opportunity to join our team and make a meaningful difference in the community. Apply now!
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