We are seeking an experienced eCommerce Store Manager to oversee our Amazon store, with additional responsibilities for eBay and Walmart platforms. The ideal candidate will have a strong focus on listing health, inventory management, and customer relations, with a proactive approach to optimizing our online presence.
Key Responsibilities
• Listing Management
• Ensure optimal listing health across Amazon, eBay, and Walmart.
• Regularly update product listings to enhance visibility and conversion rates.
• Brand & Content Updates
• Create and manage A+ content for brand differentiation.
• Develop and implement meta tags and keyword strategies for improved search rankings.
• Inventory Management
• Monitor inventory levels and coordinate restocking to prevent stockouts and overstock situations.
• Customer Management
• Handle customer inquiries and issues efficiently to ensure high satisfaction levels.
• Manage and respond to product reviews, encouraging positive feedback.
• Reporting
• Analyze sales performance and generate reports to track KPIs and identify areas for improvement.
Qualifications
• Proven experience in eCommerce management, particularly on Amazon.
• Familiarity with eBay and Walmart is a plus.
• Strong knowledge of listing optimization, keyword research, and content creation.
Software & Tools
• Proficient in Microsoft Suite and Outlook.
• Experience with Helium10 for keyword research and listing optimization.
• Basic knowledge of Canva for graphic design is required; proficiency in Photoshop is a plus.
Skills
• Excellent organizational and multitasking abilities.
• Strong analytical skills and attention to detail.
• Effective communication and customer service skills.