Looking for a flexible way to boost your income alongside another job or between other gigs? This role is designed exactly for that.
We're a growing outpatient psychiatric practice in Pennsylvania, USA, and we need a warm, well-spoken person to answer incoming calls and schedule new patients during US business hours. The work is simple, the schedule is flexible, and the pay structure rewards you well for your time.
Why this is a great supplemental opportunity:
-High effective hourly rate. Each scheduling call takes 15 minutes or less. At $7 per completed intake, that works out to over $25/hour of actual talk time — significantly above typical part-time remote work.
-Work in the background. Calls come in throughout the day. Between calls, your time is your own — read, study, handle another job, take care of things at home. You keep the line open; you're not chained to a task.
-No hustle required to find work. The calls come to you. Every qualifying patient who books and shows up is money in your pocket.
-Stable, long-term role with a real US healthcare practice — not a one-off gig.
What the role involves:
-Answer inbound calls during US Eastern hours (9 AM – 5 PM EST) through our cloud phone system (Quo)
-Confirm callers fit our practice criteria (age 12+, accepted commercial insurance, Pennsylvania residents)
-Schedule qualifying new patients in our EHR (CharmHealth)
-Send intake forms via IntakeQ and confirm completion
-Maintain a simple CRM tracking leads from first contact through completed intake
-Light follow-up with leads who haven't yet booked or returned forms
Compensation:
-$7 per completed new patient intake (patient attends their first appointment)
-Calls typically take 15 minutes or less → effective rate of more than $25/hour of active work
What we're looking for:
-Clear, professional spoken English with a neutral or mild accent
-Warm, empathetic phone presence — our callers are often anxious
-Reliable internet, a quiet space, and a good headset
-Detail-oriented — our scheduling criteria are specific
-Healthcare, scheduling, or CRM experience is a plus but not required
To apply:
Please include a short voice recording (30–60 seconds) introducing yourself and telling us why you're interested. Applications without a voice sample won't be reviewed.
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