Join the Customer Strategic Insights team at arenaflex, a pioneering force in the Foodservice and On-Premise (FSOP) organization for the arenaflex North America Operating Unit. As a Director, you will play a pivotal role in driving the marketplace with Customer teams through best-in-class insights, strategy, and storytelling. We are seeking two exceptional leaders to join our team, responsible for leading category management and guest insights projects, working closely with the Growth, Customer Marketing, and Sales organizations.
**About arenaflex**
arenaflex is a global community of passionate employees who are refreshing the world and making a difference every day. With a rich history dating back to 1886, innovation has been at the heart of our story. We believe in a diverse, equitable, and inclusive workplace, making us a stronger and more innovative company. Our commitment to supporting the financial and personal well-being of our employees is unparalleled, and we empower each and every one of our employees to prioritize their career development.
**Key Responsibilities**
As a Director - Customer Strategic Insights, you will be responsible for:
* Leading by example with FSOP analytics/data asset tools and resources, serving as a subject matter expert in the field.
* Generating insights through storytelling, presenting the state of the FSOP category and customer landscape to our Customer teams.
* Collaborating with customers to focus on strategic and informed business planning, ongoing customer commitment, and assortment strategies.
* Networking with Human Insights, Retail Category Leadership, Planning & Strategy Departments, and our broader Customer Value and Growth department to ensure consistent messaging.
* Advocating for capabilities within the Platform Services, Retail Category Leadership, and Human Insights teams to ensure arenaflex remains at the forefront of analytic/data assets in FSOP.
* Influencing across the team, FSOP, and NAOU, leveraging your influencing skills to drive results.
**Experience**
We are seeking candidates with 8+ years of work experience, preferably in the Consumer Packaged Goods (CPG) industry. A Bachelor's degree is required, with a preferred MBA or other advanced degree. Regular customer engagement and a background in owning and using primary research projects and budgets are highly desirable. You should have a mix of strong analytical, project management, and storytelling experiences, with experience presenting to senior leaders of own and external organizations.
**Technical/Functional Skills**
* Heavy usage of arenaflex Foodservice data sources and subscribed platforms (DINE, CBL, Circana, Datassential, Technomic, Mintel, Euromonitor, Placer.AI, MRI Simmons, Statista).
* Willingness to learn new tools/solutions and become an active ambassador of new programs.
* Advanced strategic thinking, including framing of issues, solutions, and paths to implementation.
* Business planning, inclusive of corporate and customer needs/considerations.
* Highly analytical, incorporating market and customer research, financials, customer & sales team feedback.
* Ability to collaborate with key internal/external cross-functionals; effectively influencing a wide variety of stakeholders.
* Strong ability to manage multiple deadlines from different stakeholders, and ability to prioritize the highest leverage opportunities.
* Effective communication & building relationships at all organizational levels.
* Ability to champion initiatives end to end.
* Leadership of fielding primary qualitative and quantitative research; connecting business needs to appropriate research methods, and extracting strategic, actionable value from studies.
**What We Can Offer**
* Iconic Brand: Work on the most recognized brand in the world and be part of developing the brand's next chapter.
* Exposure to World Class Leaders: Availability to global marketing leaders that will expand your network and exposure you to emerging digital platforms and marketing insights.
* Creative Team Culture: Be inspired by the best brand leaders and agencies in the world, which creates a creative culture that supports taking risks and innovation.
* Skills: Act as a Change Agent, Analytical Thinking, Apply an Enterprise Mindset, Build Inclusion, Customer Insights, Customer Knowledge, Data to Insights, Human Insights, Influence Across the Network, Influencing, Long Term Planning, Make Courageous Choices, Prioritization, Strategy Development, Strategy Implementation, Systems Thinking, Teamwork, Technical Communication, Thrive in Ambiguity.
**Compensation and Benefits**
* Pay Range: $160,000 - $186,000
* A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
* Annual Incentive Reference Value Percentage: 30
* Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.
**Our Purpose and Growth Culture**
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what's possible, and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive, and agile – and value how we work as much as what we achieve.
**Equal Opportunity Employer**
arenaflex is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
**Apply Now**
If you are a motivated and experienced professional looking to join a dynamic team, apply now to become a Director - Customer Strategic Insights at arenaflex.
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