Company Description
The Schedule Squad provides expert-level support to help turn potential past-due hygiene appointments and treatment plans into confirmed bookings. Their services are cost-effective compared to hiring full-time employees, with no overhead or training costs. The team follows up with patients who haven't scheduled to improve booking rates.
Role Description
This is a full or part-time remote role for a Recare & Reactivation Specialist at The Schedule Squad. The specialist will be responsible for following up with patients who didn't schedule, turning potential bookings into confirmed appointments, and increasing patient reactivations.
Qualifications
• Customer Service, Sales, and Communication skills
• Experience in scheduling and appointment setting
• Ability to track and follow up on patient interactions
• Data analysis and reporting skills
• Attention to detail and organization
• Knowledge of dental industry practices
• Ability to work independently and remotely
• Experience with patient relationship management systems
Must-have qualifications
• At least 1 year of work experience with Dentrix.
• At least 1 year of work experience with Eaglesoft.
• At least 1 year of work experience with Open Dental.
• Comfortable working in a remote setting.
• Legally authorized to work in the United States.
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