Job DetailsJob Location: 1431 GREENWAY DRIVE 500 - IRVING, TX 75038Job Overview
The Data & Automation Program Coordinator supports the Automation Team by owning the execution, coordination, and follow-through of both data operations and project/process improvement initiatives. This role ensures that accurate data flows reliably into reporting and dashboards while simultaneously driving day-to-day execution of projects, documentation, and operational improvements.
This position translates strategic direction into actionable work, maintains operational discipline across multiple initiatives, and supports scalable, data-informed decision-making across the organization.
This is a fully remote role; however, candidates must reside in Texas due to occasional in-state travel and team alignment.
Key Responsibilities
Data Operations & Reporting Execution
Perform daily and weekly extraction of raw data from various company systems and sources.
Assist in the manual cleaning and formatting of datasets to ensure they are ready for analysis.
Execute routine, recurring reports (daily/weekly/monthly) to track service levels and departmental KPIs.
Monitor existing dashboards for discrepancies or visual errors.
Project & Program Execution
Manage incoming project requests through intake, tracking, prioritization, and follow-up.
Coordinate day-to-day execution of active projects, ensuring deliverables progress according to scope, timelines, and priorities.
Identify stalled items, risks, or dependencies early and proactively drive resolution or escalation.
Track milestones, decisions, and action items across multiple concurrent initiatives.
Act as a liaison between operational teams, IT, billing, clinical leadership, and external partners as needed.
Operational & Meeting Support
Provide administrative and coordination support for IT, operations, and project meetings. Prepare and maintain agendas, notes, decisions, and action items, capturing requirements and next steps.
Follow up with stakeholders to ensure completion of assigned tasks and commitments.
Prepare project updates and summaries, including charts and presentation materials for leadership and operational meetings.
Documentation, Process & Change Support
Assist in the testing and documentation of new automation tools and software implementations.
Maintain up-to-date process documentation, SOPs, job aids, and shared reference materials.
Manage feedback trackers, forms, dashboards, and project artifacts.
Ensure documentation is organized, accessible, and consistently maintained.
Support change management efforts, including training materials, communications, and rollout planning.
Serve as a first point of reference for questions related to solutions in production by directing users to shared resources and documentation.
QualificationsSkills & Qualifications
Required
High level of proficiency in Microsoft Excel or Google Sheets (Pivot Tables, lookup functions, formulas).
Strong proficiency in Microsoft tools including Teams, Planner, OneNote, SharePoint, and Power Automate.
Exceptional organizational, documentation, and follow-up skills.
Proven ability to manage execution across multiple workstreams simultaneously.
High attention to detail with a strong focus on identifying inconsistencies in large datasets.
Excellent written and verbal communication skills.
Preferred
Familiarity with SQL (basic queries) or BI tools such as Power BI or Tableau.
Experience supporting healthcare, clinical, or operational environments.
Background in project coordination, operations, process improvement, or data operations.
Apply To This Job