Customer Service Rep Remote Appointment Setter Independent Contractor

Remote Appointment Setter (Independent Contractor) Earn Based on Results – Work From Home Mister Sparky Electric of PA is seeking a reliable, professional Appointment Setter to help convert inbound leads into booked electrical service appointments. This is a remote independent contractor position. You will contact homeowners, respond to leads, schedule appointments, confirm appointments, and help ensure a great customer experience. Compensation Performance-Based Compensation: • $10 per qualified appointment booked • $10 when the appointment is completed • $5 when the customer leaves a Google review • $5 when a membership is sold Monthly performance bonuses may be available. Responsibilities • Call new inbound leads immediately • Respond to web forms and missed calls • Contact leads from Google, Angi, Thumbtack, referrals, and website inquiries • Confirm upcoming appointments • Reschedule canceled appointments • Follow up on unsold estimates • Request Google reviews after completed jobs • Maintain detailed notes in company systems Requirements • Excellent spoken and written English • Professional phone presence • Reliable high-speed internet • Quiet home office • Ability to work during U.S. Eastern Time business hours • Experience in customer service, appointment setting, dispatching, sales support, or call centers preferred What Success Looks Like • Fast response times • High booking rates • Low cancellation rates • Positive customer interactions • Consistent follow-up • Increased Google reviews Qualified Appointment Requirements To qualify for compensation, appointments must: • Client must be located within our service area • Include a valid phone number and address • Be scheduled in company software • Not be duplicate leads • Not be spam or solicitation calls • Remain scheduled through the appointment date Application Requirements Please provide: • Resume • 60-second voice introduction • Internet speed screenshot • Description of previous appointment setting or customer service experience • Availability in U.S. Eastern Time We are looking for someone who is organized, responsive, positive, and motivated by performance-based earnings. This is a remote position.