Job Summary
Type: Full-Time
Salary: Competitive Hourly Rate
Working Hours: 40 hours per week
Company: Amazon
State Location: New York
Benefits: Health Insurance, Dental Insurance, Paid Training, Paid Vacations
Job Description
Amazon is seeking dedicated and enthusiastic Full-Time Customer Service Representatives to join our team in Yonkers, New York. As a vital member of our customer service team, you will play a key role in enhancing the customer experience by providing exceptional service and support to our valued customers.
Requirements
- High school diploma or equivalent
- Strong communication skills, both verbal and written
- Ability to multi-task and manage time effectively
- Proficiency in Microsoft Office Suite
- Previous customer service experience is a plus
Responsibilities
- Respond promptly to customer inquiries via phone, email, and chat
- Resolve customer complaints efficiently and courteously
- Provide accurate information about products and services
- Maintain customer records and update account information
- Work collaboratively with team members to meet overall department goals
Benefits
- Comprehensive Health Insurance
- Dental Insurance
- Paid Training Programs
- Generous Paid Vacation Time
Educational Qualifications
High School Diploma or equivalent is required. Additional certifications in customer service are an advantage.
Experience
While previous customer service experience is preferred, we also welcome candidates who are new to the field but have a strong desire to learn and grow within our company.
Company Overview
Amazon is an industry-leading e-commerce company committed to customer satisfaction and innovation. We pride ourselves on providing a diverse and inclusive workplace where employees can thrive. At Amazon, we offer numerous opportunities for career advancement and personal growth. Join our team and be part of a company that values and rewards hard work, dedication, and creativity.