Commercial Operations – Sales Analytics
We are looking for a self-starter, with strong data analysis skills, who enjoys working in a dynamic, fast-paced environment. This position is a high-visibility role with high exposure to both division and executive leadership and will function as the backbone of the Commercial Team providing data-driven insights and strategic advice for managing and optimizing data across multiple systems.
Responsibilities:
- Develop and analyze commercial performance metrics and targets (e.g. opportunities generated, bookings, revenue growth, customer acquisition churn, pricing, etc.) by Account Representative, by Service Area, and by total Life Science Division
- Create standardized business dashboards and reporting for strategic analysis and internal business review
- Collaborate with cross-functional teams (Marketing, Finance, Operations, IT) to align initiatives and share critical business insights
- Improve revenue forecasting for project budgeting, support operations planning, and unlock actionable customer insights
- Assist Commercial Leadership and Sales individuals with goal setting, territory planning and go-to-market strategy
- Monitor, evaluate, and provide insights on sales performance
- Tracks Key Performance Indicators (KPIs) to ensure alignment with expectations and impact to strategic priorities and goals
- Liaison with Sales and Finance in generation data and developing a robust process for volume/price tracking and insights
- Function as the subject matter expert related to Salesforce CRM
Skills:
- Quantitative Skills – manipulate large data sets, use statistical techniques and draw valid inferences
- Analytical Thinking – sift through large amount of information, pinpoint trends, forecast future outcomes, and make recommendations based on findings
- Communication Skills – articulate findings and recommendations. Present complex data in a clear, simplified, and understandable way to salespersons and top executives
- Understanding of Tools – leverage data analysis tools and software (Excel, Salesforce, PowerBI, Tableau, SQL, SAS, etc.) to efficiently execute analysis
- Problem Solving – the ability to think critically and solve problems efficiently. Assists with identifying solutions that bolster the sales process and contribute to bottom line
- Business/Data Transformation Skills – ability to transform inefficient manual data management to more automation and faster data generation
Qualifications:
- Education: Bachelor’s degree in a relevant field (e.g., Finance, Economics, Business Administration, Information Systems), preferably in B2B pharmaceutical industry
- Experience: 5+ years of hands-on experience working with Salesforce software extracting and analyzing data
- Certifications: Salesforce Administrator certification preferred
Pace® Life Sciences
Pace® makes the world a safer, healthier place. We advance the science of our pharmaceutical and biopharmaceutical customers through the drug development process, from early-phase R&D through clinical trials and GMP commercial product support. For customers with in-house manufacturing and labs, Pace® provides professional services to support their operations.
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