**Overview:** At Broadridge, we're seeking a contract Client Services Administrator to join our dynamic Shareholder Communication team in our Edgewood, Long Island, New York office. As a Client Services Administrator, you will be responsible for answering shareholder inquiries, performing account maintenance updates, and drafting responses to escalated shareholder inquiries on behalf of the management team. **Responsibilities:**
• Research and resolve items including transfer reject processing, status follow-up, lost certificate applications, corporate action follow-up, replacement check inquiries, and updating 1099s, W8s, and W9s
• Finish client, shareholder, and co-worker initiated correspondence research items, including identifying the root cause and reporting on the solution
• Draft free-hand responses to inquiries or possible critical issues
• Make recommendations for form and process improvements
• Perform other duties as needed or assigned
• *Qualifications:**
• Very detail-oriented, with ability to multi-task, strong organizational skills, and excellent time management and follow-up skills
• Solid writing skills and willingness to submit a sample
• Ability to think critically and interpret requests from co-workers, clients, and shareholders
• Bachelor's degree preferred, but not required
• General typing and computer skills, with experience in Microsoft Word, Excel, Outlook, and Internet Explorer
• Ability to work as a team to build a common and satisfactory response to shareholder inquiries
• *Benefits:**
• Competitive hourly rate of $20.00
• Temporary, contract role with the possibility of extension
• Hybrid work arrangement with 2 days in office and 3 days from home
• Opportunity to work with a leading financial technology company
• Collaborative, engaging, and inclusive work environment
• Equal employment opportunities and reasonable accommodations for individuals with disabilities
Apply Now
Apply Now