Role Overview
We're expanding our remote travel support team and are seeking detail-oriented, service-driven individuals to join us as Client Journey Travel Advisors. In this role, you'll guide clients through the travel planning process by helping organize trip details, coordinating arrangements, and ensuring each step is handled smoothly and accurately from initial request through final confirmation.
This position is well suited for individuals who enjoy assisting others, managing details, and working independently in a flexible remote environment. Full training and ongoing support are provided, making this a strong opportunity for both entry-level candidates and those with prior service experience.
Core Responsibilities
Work with clients to understand travel needs, preferences, and budget considerations
Assist in building and organizing personalized travel plans
Research and evaluate travel options including accommodations, transportation, cruises, tours, and activities
Confirm availability and process arrangements through approved booking systems
Provide clear communication regarding updates, confirmations, and itinerary progress
Respond to client inquiries via phone, email, and online messaging platforms
Support modifications, scheduling changes, and follow-up requests as needed
Maintain accurate documentation and organized client records within internal systems
Participate in virtual training sessions and ongoing development programs
What We Offer
Remote-first work environment
Flexible scheduling options
Structured onboarding and continuous training support
Ongoing development and skill-building opportunities
Access to travel planning systems and supplier networks
Eligibility for incentive programs and travel-related perks
Collaborative team environment with growth potential
Required Qualifications
Strong communication skills (written and verbal)
Highly organized with strong attention to detail
Ability to manage multiple responsibilities independently
Comfortable using basic computer tools and online platforms
Reliable internet connection
Positive attitude and willingness to learn
Must be at least 18 years of age
Must be legally authorized to work within the United States, United Kingdom, Mexico, Australia, or Spain