Opportunity Overview
We are looking for enthusiastic and organized individuals to join our growing remote team as Client Experience Travel Consultants. In this role, you will support clients throughout the travel planning process by assisting with reservations, coordinating travel details, and delivering attentive customer service from start to finish.
This position is a great fit for individuals who enjoy working with people, staying organized, and managing responsibilities in a flexible remote environment. Industry experience is not required, and training is provided for qualified candidates.
Primary Responsibilities
Assist clients with coordinating vacations, getaways, cruises, and other travel arrangements
Research travel options, accommodations, transportation, and package opportunities using approved booking platforms
Review reservation details and travel information for accuracy and completion
Provide helpful recommendations and support based on client interests, schedules, and budget preferences
Respond to customer inquiries professionally through phone, email, and online communication channels
Help manage itinerary updates, booking changes, and service requests as needed
Maintain organized records, booking details, and client documentation
Participate in virtual training sessions, workshops, and team collaboration meetings
What's Included
Remote work opportunity with flexible scheduling
Training resources and onboarding assistance
Access to travel incentives, supplier promotions, and industry perks
Supportive and collaborative team atmosphere
Opportunities for continued learning and professional growth
Qualifications
Strong communication and customer support skills
Good organizational abilities and attention to detail
Comfortable working with online systems and digital communication tools
Reliable internet access and basic computer knowledge
Ability to work independently and manage multiple tasks
Must be 18 years of age or older
Must be legally authorized to work in the US, UK, Mexico, Australia, or Spain