We are seeking a highly organized, efficient, and detail-oriented Clerk Typist to join our growing remote team at Positive Behavior Steps. In this role you will be responsible for providing essential clerical and typing support to our administrative and clinical teams from the comfort of your own home. Your accuracy, reliability, and professionalism will play a key role in supporting the smooth day-to-day operations of our behavioral health organization while contributing to the meaningful work we do for our clients and their families.
Location: United States (Remote).
Key Responsibilities
- Type, format, and proofread a variety of documents including reports, correspondence, forms, clinical notes, and organizational materials.
- Accurately enter and maintain client records, program data, and administrative information in company systems and databases.
- Prepare and distribute internal and external communications including emails, memos, and letters.
- Maintain organized and up-to-date digital filing systems in compliance with company policies and HIPAA regulations.
- Assist with the preparation of meeting agendas, minutes, presentations, and supporting documentation.
- Review documents for accuracy, completeness, and proper formatting before submission or distribution.
- Handle incoming and outgoing correspondence and route documents to the appropriate departments.
- Support clinical and administrative teams with typing, transcription, and document processing tasks remotely.
- Respond to internal requests for documentation and information promptly and professionally.
- Handle all client and organizational data with the highest level of confidentiality and in compliance with HIPAA and applicable privacy regulations.
- Identify opportunities to improve clerical and documentation processes and communicate recommendations to management.
- Attend virtual team meetings and training sessions as required.
- Provide general administrative and operational support as required.
Qualifications & Skills
- High school diploma or equivalent required; associate's or bachelor's degree in business, healthcare administration, or a related field is a plus.
- 0â2 years of experience in a clerical, typist, administrative, or related role.
- Excellent typing speed and accuracy with a minimum of 50â60 WPM.
- Strong attention to detail with a high level of accuracy in typing, data entry, and document preparation.
- Proficiency with Microsoft Office Suite including Word, Excel, Outlook, and PowerPoint.
- Experience with electronic health record systems or document management platforms is a plus.
- Strong organizational and time management skills with the ability to manage multiple tasks and meet deadlines.
- Excellent written and verbal communication skills with a professional tone.
- Self-motivated, reliable, and able to work independently in a fully remote environment with minimal supervision.
- Comfortable using video conferencing tools such as Zoom, Microsoft Teams, or Google Meet.
- Ability to handle sensitive client and organizational information with discretion and professionalism.
- A dedicated and distraction-free home office setup with reliable internet connection.
- Genuine passion for behavioral health, wellness, and making a positive impact in the community.
- Bilingual skills are a welcome bonus.
What We Offer
- Competitive salary with performance-based incentives.
- Comprehensive health, dental, and vision benefits package.
- Paid time off and company holidays.
- Fully remote work schedule with flexible hours.
- Specialized training and onboarding support in behavioral health operations.
- Opportunities for career growth and advancement within the organization.
- A compassionate, inclusive, and mission-driven work environment.
- Ongoing professional development and continuing education opportunities.
- Home office stipend to support your remote work setup.
- Employee wellness programs and work-life balance initiatives.
Equal Opportunity Employer
Positive Behavior Steps is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic. We are committed to fostering a diverse, equitable, and inclusive workplace where every team member feels valued, respected, and empowered to make a meaningful difference in the lives of those we serve.
About PBX Steps
PBX Steps was established in an effort to increase the amount of support to the special needs' population, as individuals with Autism and other developmental disabilities are often limited to resources that support them in overcoming barriers at home and within their community. We advocate for our clients by providing quality support with trained staff, and by assisting families that may be overwhelmed by the challenges of raising a child with developmental delays.
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