Role Overview
Provides the highest company-wide level of technical claim-handling, including investigation, evaluation, and negotiations pertaining to Property, Collapse, Earth Movement and Total loss of building. Supports the team as technical supervisor in manager’s absence. Assists with Regional audits, mentors less experienced Claim Reps and performs other duties as required or assigned by the Claim Manager or Director.
What You Will Do
Perform inspections of sites and properties, including roofs, basements, and attics, which may require the use of ladders or stairs to access or the ability to kneel, crawl, and bend. Plan, organize, and prioritize work under the pressure of critical deadlines.
Why It Might Be a Fit
Demonstrate strong negotiation skills and communicate complex legal concepts and policy-contract interpretation in writing and orally. Maintain a valid California Driver License and operate a vehicle.
Requirements
- College degree or equivalent experience
- Seven (7) years of claim experience, including three years’ experience in handling complex claim files
- Knowledge of Current claims laws, specifically civil and tort law and current trends in Property insurance case law and issues
- Good working knowledge of mathematics and common accounting practices which relate to gross and net income or living-expense calculations
- Valid California Driver License
Benefits
- Paid Time Off
- Medical, Dental, Vision plans
- Telehealth
- Basic Life & AD&D
- Employee Assistance
- Leave Management
- Long Term Disability
- Short Term Disability
- Employee Benefit Advocacy Hot Line
- Family Caregiver Support
- Child Care Resources
- Business Travel Accident Protection
- Voluntary benefit offerings
- Flexible Spending (FSA)
- Health Savings (HSA)
- Hospital Indemnity
- Accidental Injury
- Pet Insurance
- Commuter Benefit
- Critical Illness
- ARAG Legal Services
- Norton LifeLock
- Nine paid holidays, plus two floating holidays
- Above and Beyond Reward Recognition Program
- Kudos & Shout Out Points Program
- Quarterly Above and Beyond Bonus Program
- Annual Above and Beyond Bonus Program
- Competitive compensation
- Base compensation
- Salary Management Spot Bonuses
- Annual Incentive/Profit sharing program
- Discount partnerships
- Gym memberships, credit union, travel, shopping, restaurants, theme parks, and more
- Insurance, educational reimbursement, and bonus programs
- Employee Referral Bonus Program
- Home and Auto Insurance Discount Program
- Paid Volunteer Time
- Retirement savings benefit (401k and Roth + match)
- Health & Financial Wellness
- Wellness platform, tools, and events - Vitality
- Health Savings Account – match
- Financial Wellness Resources
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