DMA Claims (Venbrook Company Casualty Adjuster
Remote (work-from-home) Claims Adjuster role
Handles third-party personal and commercial auto + Commercial GL bodily injury claims
Focus on moving claims efficiently toward resolution and closure Core Responsibilities (implied from description)
Investigate and manage casualty claims end-to-end
Proactively gather information and advance files toward resolution
Apply comparative negligence principles
Deliver strong customer service throughout the claim lifecycle Required Qualifications
Active Adjuster’s License (home state or designated home state if required)
Minimum 2+ years handling:
Personal lines injury claims
Commercial lines injury claims
Strong understanding of:
Policy language, coverages, exclusions
Demonstrated skills in:
Negotiation (claimants + plaintiff attorneys)
Statement taking
Driving claims to resolution
Technical and professional skills:
Proficiency with claims systems and Microsoft Word/Excel
Strong written and verbal communication
Typing speed 40+ WPM
Ability to:
Work independently in a structured remote environment
Pass background check Preferred Qualifications
Bachelor’s or Associate’s degree
Texas Adjuster License
Bilingual (Spanish/English)
Specialized claims handling model (auto liability, BI, litigation, SIU, etc.)
Emphasis on:
Manageable caseloads
Employee development & internal mobility
Structured supervision and mentorship
Salary 75k