Job Summary:
Fast track your Career while working from the comfort and convenience of your home.
TSD Global is accepting applications for Work From Home Call Center Representatives.
The work is exciting - and we make it fun! You will be continuing subscriptions and trials to existing customers all from the comfort of your home!
We also have a monthly stipend incurred by internet services and other utilities.
We offer:
- Competitive hourly wages and up to an additional $350 bi-weekly in commission potential
- Two base hourly pay raises during the first year of employment
- 100% Paid Virtual Training
- Advancement opportunities in virtual leadership, training, quality, and workforce management roles
- 401k Plan
- Medical, Dental, and Vision Insurance after only 90 days for Full Time
- Free Satellite Radio service perks
- $22 monthly internet stipend for those who qualify
Specific Job Responsibilities
- Contact existing customers on behalf of North America's Leading Broadcast Entertainment Company
- Upgrade or re-subscribe their services utilizing state-of-the-art technology and client relationship management systems
- Deliver sales (number of contacts, number of leads/conversions/sales, etc) results that meet client performance objectives.
- Deliver productivity results (contacts/hour, sales per hour, accuracy) that meet client performance objectives.
- Adhere to standard contact procedures and attempt to build relationships, build support for client products and services, and overcome prospect objections.
- Adhere to operational processes, PCI compliance, client standards, and program standards.
Requirements:
- Must be a Texas Resident
- Private and secure workspace at home free from background noise or distractions
- Sales, Call Center, Upselling, Retail Sales, or Customer Service Experience are highly preferred
- Professional vocabulary
- Excellent communication skills both oral and written
- Assertive, quick thinking
- Excellent schedule adherence and attendance
- Prior work-from-home call center experience is a plus!
- Good computer skills
Technical Requirements:
· Must provide your own Computer or Laptop
· Internet Connection - Direct wired connection: Minimum of 25 Mbps download and 10mbps upload of DSL, Fiber Optic, or Cable (no dial-up, satellite, and mobile broadband connections)
· Windows 10 Desktop or laptop current on all security updates
· High-quality noise-canceling wired USB headset
· Dual Screen Set-up – a separate 19” monitor with 1280×1024 minimum resolution (this does not include monitors associated with an All-In-One (AIO) unit)
· Webcam
· Free space – 5 GB
· Processor speed – Dual Core @3 GHz or better OR Quad Core @2GHz or better
· RAM Required – 8 GB
· Anti-Virus – Full versions of Windows Defender or Essentials
Company Overview
TSD Global, a subsidiary of Movate Inc, has been a leader in customer service solutions since 1989. With contact centers across the U.S., US Work From Home, Philippines, and South Africa, we leverage state-of-the-art technology to manage customer support and sales campaigns for some of the world’s largest companies.
Job Types: Full-time, Part-time
Pay: From $10.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
- Work from home
Shift:
- Day shift
- Evening shift
Supplemental Pay:
- Commission pay
Work Location: Remote
Apply Now