Job Summary
Job Type: Full-Time
Salary: $15 – $18 per hour
Working Hours: 8 AM – 5 PM
Company: AT&T
Location: Colorado Springs, CO
Benefits: Health, Dental, Paid Training, Paid Vacations, Retirement Savings Plans
Description
AT&T is seeking enthusiastic and dedicated individuals to join our team as Call Center Agents in Colorado Springs, CO. We are offering a competitive salary with excellent benefits including health, dental, and paid training. If you are passionate about customer service and thrive in a fast-paced environment, we want to hear from you!
Requirements
- High school diploma or equivalent
- Excellent communication skills
- Ability to handle stressful situations professionally
- Basic computer skills
- Previous customer service experience is a plus
Responsibilities
- Answer incoming calls and respond to customer inquiries
- Provide accurate information about products and services
- Resolve customer issues promptly and efficiently
- Maintain a high level of professionalism and customer satisfaction
- Document all call information according to standard operating procedures
Benefits
- Health and dental insurance
- Paid training and continuous professional development
- Paid vacations and holidays
- Retirement savings plans
- Employee discounts on AT&T services
Educational Qualifications
High school diploma or equivalent required. Additional certifications in customer service or communication are advantageous but not mandatory.
Experience
Previous experience in a call center or customer service role is preferred but not required. We provide comprehensive training to ensure your success.
Company Overview
AT&T is a global leader in telecommunications, providing innovative solutions and exceptional service to millions of customers worldwide. We are committed to creating a diverse and inclusive workplace where all employees can thrive. Join our team and be part of a company that values your contributions and supports your professional growth.
If you are ready to take the next step in your career, apply today and join the AT&T family!