Role Overview
The Business Analyst will work with members of Claritev's business units to elicit, organize, and document business requirements to ensure that the project team can develop solutions that meet the customer's real needs. The role involves managing multiple priorities, customer expectations, and relationships with all stakeholders, including IST staff and business staff.
What You Will Do
The Business Analyst will conduct meetings with business stakeholders, manage project scope, provide estimates of level of effort, work with project teams to develop cost-effective solutions, and conduct walkthroughs with applications development staff.
Why It Might Be a Fit
The ideal candidate will have a strong understanding of healthcare workflows, including claims processing, and experience working with healthcare data sources. They will also have excellent verbal and written communication skills, analytic, organization, interpersonal, prioritization, multi-tasking, initiating, communication, planning, and technical skills.
Requirements
- Minimum Bachelor's Degree in AI, Computer Science, Healthcare Informatics, or a related field, or 4 equivalent years of related experience
- Minimum 2 years experience in business analysis or system design for AI-driven analytics, automation, healthcare data solutions, or software development initiatives in analyst role
- Experience in Agile methodologies (Scrum, Kanban) and requirements gathering (e.g. BDD, user stories) and backlog refinement
- Familiarity with Agile knowledge management tools such as JIRA and Confluence preferred
- Knowledge of business process modelling tools such as Visio, Lucidcharts, Draw.io preferred
- International Institute of Business Analysis (IIBA) certifications, AAC, CBAP or CCBA preferred
- Business Analysis certifications (CBAP, PMI-PBA) or AI/ML-related certifications are preferred
- Experience with data visualization tools (SQL, Tableau) to analyze AI driven insights is a plus
- Strong understanding of healthcare workflows including claims processing. Experience working with healthcare data sources
- Excellent verbal and written communication skills with technical and non-technical stakeholders
- Analytic, organization, interpersonal, prioritization, multi-tasking, initiating, communication, planning and technical skills
- Ability to use software and peripherals related to performance of job responsibilities
- Ability to facilitate teams and client relationships to satisfy needs and identify improvements
- Ability to develop strong relationships with all levels of management
- Ability to demonstrate commitment to excellent customer service and follow through
- Ability to manage multiple simultaneous initiatives including continuous evaluation and re-ordering of priorities for self and staff as business needs dictate
- Ability to effectively present information and respond to questions from internal and external customers
- Ability to be flexible and creative in problem solving and identifying process improvements
- Ability to anticipate business needs and think with a business owner mind-set
- Ability to recognize and apply business analysis and system analysis best practices to fit a variety of situations
- Strong problem-solving skills, ability to prioritize tasks, and work in a fast-paced, cross-functional team
Benefits
- Medical, dental and vision coverage with low deductible & copay
- Life insurance
- Short and long-term disability
- Paid Parental Leave
- 401(k) + match
- Employee Stock Purchase Plan
- Generous Paid Time Off – accrued based on years of service
- 10 paid company holidays
- Tuition reimbursement
- Flexible Spending Account
- Employee Assistance Program
- Sick time benefits – for eligible employees, one hour of sick time for every 30 hours worked, up to a maximum accrual of 40 hours per calendar year
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