Billing Support (1099 - contractor)

This a Full Remote job, the offer is available from: United States Company Overview Ways2Well is redefining the future of healthcare. As a leader in regenerative and preventive medicine, we empower patients to take control of their health through data-driven, personalized care. We’re breaking away from outdated models—leveraging cutting-edge technology, digital care platforms, and bold thinking to deliver high-impact healthcare at scale. Position Summary The Billing Support Specialist plays a critical role in supporting revenue cycle operations. This is a phone-heavy, patient-facing role that requires a highly organized, detail-oriented professional who is comfortable managing competing priorities in a fast-evolving department. The Billing Support Specialist is responsible for managing third-party pharmacy prescription payment collection, disputing lab invoices on behalf of patients, fulfilling medical records requests, and providing general billing and administrative support across the revenue cycle function. Key Responsibilities • Review provider-recommended prescriptions and deliver accurate, timely pricing information to patients • Serve as a primary point of contact for patients navigating pharmacy services • Coordinate with third-party pharmacy partners to facilitate prescription payment processing and resolve discrepancies • Maintain accurate, up-to-date documentation of all patient interactions, payment records, and prescription billing activity • Proactively follow up with patients on outstanding balances or unresolved pharmacy payment matters • Review patient-received lab invoices and identify potential billing errors, duplicate charges, or insurance coordination issues • Track all open disputes through to resolution, maintaining a detailed log of status, correspondence, and outcomes • Confirm receipt of external Medical Records Requests and verify that the corresponding fulfillment authorization form is on file • Respond to internal and external billing inquiries in a timely, professional, and solution-oriented manner • Assist with data entry, record maintenance, and the accuracy of billing data across systems • Support department-wide projects and contribute to the development of billing workflows, SOPs, and best practices • Collaborate with cross-functional teams including clinical, pharmacy, and patient support to ensure billing accuracy and continuity of care • Maintain working knowledge of relevant billing regulations, payer requirements, and compliance standards • Proactively identify inefficiencies and contribute actionable feedback to improve billing operations Required Qualifications • High school diploma or equivalent • 1-2 years of experience in medical billing, pharmacy billing, or healthcare administration • Experience as a Medical Assistant • Familiarity with third-party pharmacy billing, lab invoice processes, or revenue cycle operations • Strong attention to detail with the ability to identify discrepancies and follow through to resolution • Excellent verbal and written communication skills, with the ability to interact professionally with patients, providers, and external partners • Ability to work independently, manage competing priorities, and maintain accuracy in a fast-paced environment • Proficiency with billing software, Microsoft Excel, Word, and common office applications • Comfortable working in a phone-heavy, patient-facing capacity for extended periods Preferred Qualifications • Associate's degree or higher in Business, Finance, Healthcare Administration, or a related field • Prior experience in a remote or virtual healthcare environment • Familiarity with SharePoint, EHR systems, or telehealth platforms • Knowledge of HIPAA regulations and healthcare privacy compliance requirements Work Environment & Physical Requirements • Remote work environment; home office or dedicated workspace required • Must be able to work independently with minimal supervision • Occasional virtual meetings via video conferencing (camera on expected) • Reliable high-speed internet connection required • Must maintain a distraction-free, professional background for video calls • Schedule: Monday – Friday, 8am–5pm Central Featured Benefits • Competitive salary • Comprehensive health, dental, and vision insurance • 401k with employer match • Paid Time Off • Employee Perks & Discounts Why Join Ways2Well? · Work with a passionate team dedicated to transforming lives through wellness innovation. · Shape the future of a growing and mission-driven company. · Competitive compensation, benefits, and a collaborative work environment. This offer from "WAYS2WELL" has been enriched by Jobgether.com and got a 74% flex score.