We are currently expanding our remote team and looking for motivated individuals who enjoy helping people, communicating clearly, and building long-term client relationships.
Our organization works with working families across North America by providing access to life, accident, and supplemental benefit programs. The role focuses on assisting members who have requested information, reviewing their eligibility, explaining available options, and helping them complete the enrollment process from home.
This is a fully remote position with complete training provided. No previous industry experience is required.
Responsibilities
Connect with members who have requested benefit information
Handle inbound and outbound client communication
Review eligibility and assist with benefit enrollment materials
Answer questions and provide clear information about available programs
Complete virtual appointments with clients from home
Use a needs-based approach to help families understand suitable options
Maintain accurate records and follow company procedures
Participate in ongoing training and team development
Stay updated on products, services, and policy guidelines
What We Offer
Full training from day one
100% work-from-home position
Weekly pay with bonus opportunities
Competitive compensation structure
Career advancement and leadership opportunities
Supportive management and mentorship
Benefits package available after 3 months
Flexible work environment with a focus on work-life balance
Ideal Candidate
Strong communication skills
Reliable and self-motivated
Comfortable speaking with clients by phone or video
Organized and willing to learn
Positive attitude and professional approach
Able to work independently while following a proven system