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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Regional Maintenance Manager - JLL
JLL is hiring a Regional Maintenance Manager (M2 SMM Equivalent) to Support State-of-the-art distribution centers!
JLL is hiring an M2 Regional Maintenance Manager to support state-of-the-art distribution centers! The M2 Regional Maintenance Manager delivers Material Handling, Industrial Automation and Robotics services in a 24x7 logistics environment across 4-6 sites in North America, with a primary focus on reliability engineering and program management execution. This position is responsible for ensuring service levels as described in the Master Work Order and measured by Key Performance Indicators while working closely with the account's program management lead. The M2 Regional Maintenance Manager is part of a National Operations Team that provides services to the client across the United States, Canada, Brazil and Mexico.
ESSENTIAL FUNCTIONS:
PORTFOLIO MANAGEMENT
Manage a limited portfolio of 5-7 sites with full accountability for 24x7 operations coverage
Coordinate maintenance activities across multiple shifts to ensure continuous operational support
Balance resource allocation across portfolio sites to optimize performance and cost efficiency
Establish and maintain communication protocols for round-the-clock operational coordination
Monitor and report on portfolio-wide performance metrics and KPI achievement
Ensure consistent service delivery standards across all assigned facilities
Manage escalation procedures for critical issues affecting 24x7 operations
RELIABILITY & PROGRAM MANAGEMENT
Execute contract KPIs and related client-RME strategies under guidance of senior leadership
Focus on reliability engineering principles to maximize equipment uptime and performance
Work directly with the account's program management lead to align maintenance strategies with operational objectives
Support implementation of preventive and predictive maintenance programs
Analyze equipment performance data to identify reliability improvement opportunities
Participate in root cause analysis for equipment failures and implement corrective actions
OTHER ESSENTIAL FUNCTIONS
Ensure execution against contract KPIs and related client-RME strategies
Drive accountability of subordinate team to ensure results, roles, responsibilities and expectations are exceeded in all facets of the business
Establish a deep and personal relationship with the client including regional and program managers, Site GMs and Regional Operations Managers
Set and enforce standards for each site which protects, maintains and improves the value of the client's assets
Establish Quality Assurance processes to ensure consistent performance i.e. Health Check audits
Evaluate and verify site performance and condition to ensure that RME services are held at the highest standards (every time you enter a site)
Intimately understand and report on site performance by way of operational metrics and weekly business reviews
Drive innovation strategies and creative problem solving resulting in value creation for the client
Network with other RMMs to ensure consistent deployment and execution
Transform operational practices to leverage JLL tools, processes, relationships and best practices to ensure service delivery is highly efficient, effective and leveraging JLL programs
CLIENT RELATIONSHIP MANAGEMENT
Partner with site Operations leaders, JLL leaders and Finance to ensure proper stewardship of client funds
Establish deep relationships with safety program managers both client and on account
Ensure KPI performance is achieved or exceeded (commercial impact)
LEADERSHIP WITH EMPLOYEES
Lead with passion and compassion, give and receive feedback in a positive manner, and learn with and from the team
Create a Proactive Safety Culture with all employees to Guarantee100% safety training compliance and safety-first culture that drives accountability and ensures 100% alignment and adoption of program values and performance
Establish culture that promotes employee engagement and verify effectiveness
Ensure sites are connected to the network for safety program elements
Teach budgeting processes to ensure accountability of stewardship of client funds
Mentor, coach and develop leaders, which promotes the employee experience with JLL
Deliver an ethical, diverse and quality employment environment to all employees
Create open channels of communications that establishes a link between “JLL” and each site
Create talent pipeline within site to ensure continuity of performance and values
Act as an avenue for escalations when employees are hindered in their mission
Monitor and align the region’s critical personnel metrics including Critical Position Staffing, Attrition, ER Complaints, Referrals, Connections Engagement Scores
Ensure timely completion of HR activities: IPMP, Goal Setting, ER/Union Awareness Training, policy implementation and the like
JLL ACCOUNT MANAGEMENT
Ensure labor and PRM budgets are met (inclusive of OT budget adherence and approval authority follow-through)
Report variances and trends for all controllable budgets
Ensure compliance with PO creation and invoice reconciliation processes
Set clear, understandable and attainable site goals
Establish a deep relationship with supporting HRA to support all personnel initiatives and activities
Report on region performance to ensure accountability and a common understanding of successes, challenges and issues
Ensure that all organizational goals are embraced and executed with precision
Establish open lines of communication to build trust and provide unfiltered exchanges of information
Utilize data to develop trends and insights that will drive continuous improvement in site performance
At JLL, we work together to create a brighter future for our clients, colleagues, and communities. Our collaborative culture—locally and globally—drives innovative solutions. We value wellbeing, inclusivity, and belonging, ensuring every team member feels supported. JLL is proud to be an Equal Opportunity Employer committed to diversity and inclusion.
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Estimated compensation for this position:
140,000.00 – 150,000.00 USD per year
This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location:
Remote –Olympia, WA
Job Tags:
RME
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at
[email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
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Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.