- CRM Program Management: Oversee and manage CRM programs, including setting up and executing campaigns, testing, scheduling sends, and reviewing automated flows.
- Content Creation: Develop engaging content for various digital platforms, including email, SMS, web, and social media.
- Campaign Execution: Execute digital marketing campaigns by collaborating cross-functionally to drive results.
- Measurement and Reporting: Track and analyze campaign performance; provide insights and recommendations for continuous improvement.
- Internal Education: Educate internal stakeholders on CRM best practices, digital marketing strategies, and in-store platform usage to ensure alignment and effectiveness.
- SEO Support: Contribute to SEO strategies to enhance online presence and improve search engine rankings for Specialized Retail web pages.
- Research: Conduct market research to uncover consumer insights, identify emerging trends, and analyze competitors.
- Bachelor’s degree in Marketing, Communications, or a related field—or equivalent experience.
- Knowledge of the bike and outdoor industries is a plus.
- Familiarity with CRM platforms such as Klaviyo.
- Design skills and experience with tools like Adobe Creative Suite are a plus.
- Proficiency in Google Analytics for tracking and reporting.
- Understanding of front-end UX and its impact on user engagement.
- PPO, EPO, HMO Kaiser and HDHP competitive Healthcare benefit plans offered (which include coverage for acupuncture and physical therapy)
- Dental and Vision plan
- Health Savings Account with a company paid HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
- 401(k) Matching up to $5,000 plus company paid retirement plan fees
- Profit Sharing Plan
- Company paid Basic Life, AD&D, short-term and long-term disability insurance
- Employee Assistance program
- Sick, Vacation and Paid Holidays
- Employee discounts and perk program
- Parental Leave
- Specialized bike for new baby
- Education and events reimbursement
- Compensation: $55-$75k depending on location
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