Job Description:
• Performs all duties and responsibilities in accordance with local, state, and federal regulations and company policies
• Utilize and apply industry knowledge to resolve new and aged accounts receivables by working various account types
• Leverage available resources and systems to analyze patient accounting information and take appropriate action for payment resolutions
• Communicate professionally (in all forms) with payer resources
• Maintain quality and productivity results at a level that meets departmental standards
• Reviews claims data and supporting documentation to identify coding and/or billing concerns
• Ability to interpret payer contracts and identify contract variances affecting reimbursement
• Demonstrate clear proficiency in third-party billing requirements
• Analyze accounts with critical thinking; consider payer contracts and billing guidelines to ensure one-touch resolution
• Serve as a resource to other team members and assist Team Leads
Requirements:
• Must have had at least 2 years accounts receivable experience in a physician office setting
• General Knowledge of HCPCS, CPT-4 and ICD-10 coding and/or medical terminology
• Familiar with multiple payer requirements and regulations for claims processing
• Must have a High School Diploma/GED
Benefits:
• Have a daily impact on many lives
• Excellent training if you are new to this field
• Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate
• Community events that promotes belonging and education
• Opportunity to save lives everyday!
• Medical, Dental, and Vision Insurance
• PTO
• Variety of 401K options including a match program with no vesture period
• Annual Continuing Education Allowance (in related field)
• Life Insurance
• Short/Long Term Disability
• Paid maternity/paternity leave
• Mental Health day
• Calm subscription for all employees
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