Job Description
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
This position will recruit blood donors by telephone, schedule appointments, coordinate reminders and maintain records to increase the number of donors and blood products to meet the collections goals. Provide support, development and/or leadership guidance to all volunteers.
Key Responsibilities
• Contact by telephone current apheresis and/or whole blood donors to recruit for donation, following a process and appropriate script and escalating difficult calls to senior colleagues.
• Schedule appointments to ensure maximum number of donors are scheduled each day.
• Maintain daily production standard, including phone calls and appointments per hour.
• Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates.
• Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability.
• Provide support, guided by senior colleagues, to help fixed site recruitment manager develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply.
Pay Rate: Starting rate $16.00-16.50 per hour (possibly more for areas with a higher cost of living).
Schedule: Sunday 9:00am-3:00pm, Monday 10:00am-7:00pm, Tuesday through Thursday 11:00am-8:00pm Eastern time.
Training: Must have the ability to work a flexible schedule for the first 4-6 weeks of training.
Auto req ID
472562BR
Minimum Education Required
High School/GED
Job_Category
Analyst
Additional Qualifications/Responsibilities
Education: High School or equivalent required.
Experience: 1 year of related experience preferred.
Skills & Abilities: Ability to work on a team. Computer experience, excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast-paced environment is required.
• Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).
Benefits For You
As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:
Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; based on type of job and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with up to 6% match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition
City*
United States
State*
N/A
Job Code
Analyst_ _Analyst
Affiliate Sponsor
American Red Cross