This role develops the strategic design, planning, and implementation of programs and processes to support the assigned domains and to ensure integration with the broader corporate strategy.
Key Responsibilities:
- Understand Customer Needs and Validates Solutions. Product Management is the internal voice of the Customer for the ART and works with Customers (as well as Product Owners) to constantly understand and communicate their needs and participate in validation of the proposed solutions.
- Understand and Support Portfolio Work. Every Agile Release Train lives in the context of a portfolio, so Product Management has a responsibility to understand the Budget parameters for the upcoming fiscal period, understand how Strategic Themes influence the strategic direction, and work with Epic Owners to develop the business case for Epics that affect their ART.
- Develop and Communicate the Program Vision and Roadmap. Product Management continuously develops and communicates the vision to the development teams and defines the Features of the system. Manage the business requests to align with the scope of the business objectives, and negotiate backlog priorities while providing solution alternatives. In collaboration with Systems and Solution Architect/Engineering, they also define and maintain the Nonfunctional Requirements (NFRs), to help assure the solution meets relevant standards and other system quality requirements. They are responsible for the roadmap, which illustrates, at a high level, how features are intended to be implemented over time.
- Manage and Prioritize the Flow of Work. Product management manages the flow of work through the program Kanban and into the program backlog. Product Management is responsible for making sure that there are enough ready features in the backlog at all times. To be ready, they develop feature acceptance criteria that can be used to establish that the feature meets its Definition of Done. And since judicious selection and sequencing of features is the key economic driver for each ART, the backlog is reprioritized with WSJF prior to each PI Planning session.
- Participate in PI Planning. During each PI planning session, Product Management presents the vision, which highlights the proposed features of the solution, along with any relevant upcoming Milestones. They also typically participate as Business Owners for the train, with the responsibility of approving PI Objectives and establishing business value.
Responsibilities Cont.
- Identify any program level issues, risks, dependencies, and work with BOs and CPO(s) to prioritize and resolve.
- Define Releases and Program Increments. Owning the what means that Product Management is largely responsible for release definition as well, including new features, architecture, and allocations for technical debt. This is accomplished through a series of Increments and releases, whose definition and business objectives are also determined by Product Management. Product Management works with Release Management, where applicable, to decide when enough value has been accrued to warrant a release to the Customer.
- Work with System Architect/Engineering to Understand Enabler work. While Product Management is not expected to drive technological decisions, they are expected to understand the scope of the upcoming Enabler work and to work with System and Solution Architect/Engineering to assist with decision-making and sequencing of the key technological infrastructure that will host the new business functionality. This can often best be accomplished by establishing a capacity allocation.
- Participates in Demos and Inspect and Adapt. Product Management is an active participant in System Demos, including the aggregate one at the end of the PI. They are also involved in assessment of Metrics, including evaluation of business value achieved versus plan, and are active participants in the Inspect and Adapt workshop.
- Build an Effective Product Manager/Product Owner Team. Through the Product Owner and Product Management roles may report to different organizations, forming an effective extended Product Management/Product Owner team is key to efficient and effective development. Such a team also contributes materially to the job satisfaction that comes with being part of a high-performing team, one that routinely delivers on its quality and vision commitments.
- Coordinates real world testing and exploratory testing activities - help manage prioritization and categorization of issues detected during testing
- Responsible for resource needs along with RTE and collaborate on backlog grooming to ensure alignment with program vision and roadmap.
- Owns all status reporting with input from the Business Owner
Education and Experience:
- Bachelor's degree or equivalent experience; may also have advanced degree
- 10 or more years of related experience
- Voluntary Benefits Enrollment experience preferred
Functional Skills:
- Advanced Microsoft Office skills
- Ability to establish working plan in very complex situations
- Strong project management skills
- Deep understanding of enterprise business units
- Advanced oral and written communication skills
- Proven understanding of product management lifecycle and agile methodologies.
- IT technical acumen to effectively collaborate with architects, designers and all dev ops team members.
- Experience in developing and understanding digital technology roadmaps including identification and understanding of technical requirements.
- Strong interpersonal skills and track record of engaging with customers/ cross-functional stakeholders at all levels, in a wide variety of situations, and demonstrated ability to listen, influence, and relate to customers/stakeholders.
- Experience in Insurance and Financial Services preferred
Certificates, Licenses, Registrations:
- Product Owner certification preferred (PSPO and/or CSPO)
Supervisory Responsibilities:This job does have supervisory duties.Notes:
The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job.
Compensation offered for this role is$119,700.00-$150,000.00 per yearand is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.
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